Provides facts, tips, and cautionary tales-gleaned from the experiences of more than five hundred international business travellers. Includes information on protocol, customs, and etiquette; hand gestures and body language; tipping; American jargon; and the international communications crisis, as well as up-to-date advice on dealing with the monumental changes in Russia, Germany, Eastern Europe, the People's Republic of China, and other locales.

"A Benjamin book."